Personal care

The help you need to start your day

About this care

Personal care offers help with washing, dressing, grooming and the routines that keep you comfortable each day. Whether you need assistance in the morning or support at night, we’ll agree on what works for you.

Accepting help with personal tasks can take time. Your carers will respect your privacy, learn your preferences and follow your lead, giving you space to do what you can yourself.

What we can help with

We’ll talk through your daily routine and agree on the support you’d find helpful, which may include:

  • Washing, bathing and showering.

  • Getting dressed and choosing clothes.

  • Hair care, shaving and daily grooming.

  • Toileting and continence routines.

  • Oral hygiene and denture care.

  • Getting ready in the morning or settled for the night.

100%

your own pace

Care in everyday life

Care that follows your daily rhythm

From getting ready to settling in, we’ll fit your care around the rhythm of your day.

A comfortable start

Help with washing, dressing and your morning routine.

Support through the day

Help with toileting, grooming and staying comfortable.

Time to settle in

Help getting changed and comfortable for the night.

How it works

Getting started begins with a conversation. We’ll listen to what matters to you, explore your options and make a plan together.

01

Let’s have a chat

Tell us about your situation, ask questions and explore how we could help.

01

Let’s have a chat

Tell us about your situation, ask questions and explore how we could help.

01

Let’s have a chat

Tell us about your situation, ask questions and explore how we could help.

02

Plan your care

We’ll meet you at home to shape your care around your routines and preferences.

02

Plan your care

We’ll meet you at home to shape your care around your routines and preferences.

02

Plan your care

We’ll meet you at home to shape your care around your routines and preferences.

03

Meet your care team

We’ll introduce your carers and help you settle into a routine that feels comfortable.

03

Meet your care team

We’ll introduce your carers and help you settle into a routine that feels comfortable.

03

Meet your care team

We’ll introduce your carers and help you settle into a routine that feels comfortable.

I like to choose my clothes and do my hair myself. My carer helps with the bits I find tricky, so I can get ready without feeling everything’s been done for me.

Avatar

Dorothy Bennett

Receiving personal care

5.0

Here to help

Feel more familiar with your care

What can personal care help with?

Can I still do some things myself?

Can I request a male or female carer?

How will my privacy be respected?

Can I have help in the morning and evening?

An older man holding a vinyl record sleeve and talking animatedly to a woman sitting on a nearby sofa in a living room filled with books and a record player.

Let’s talk about care

Whether you’re looking for help or care for someone you love, we’re here to listen and talk through what could work for you.

An older man holding a vinyl record sleeve and talking animatedly to a woman sitting on a nearby sofa in a living room filled with books and a record player.

Let’s talk about care

Whether you’re looking for help or care for someone you love, we’re here to listen and talk through what could work for you.

An older man holding a vinyl record sleeve and talking animatedly to a woman sitting on a nearby sofa in a living room filled with books and a record player.

Let’s talk about care

Whether you’re looking for help or care for someone you love, we’re here to listen and talk through what could work for you.

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