Our story

We started Merriton with a simple idea: getting to know someone, their routines and what matters to them is just as important as knowing the help they need.

12 years

Caring for people at home

500+

Care visits each month

1,000+

Hours of care each month

20+

Local communities served

98%

Family recommendation rate

100%

Personalised care plans

An older man wearing an apron rolls out pie dough on a wooden kitchen counter while a woman looks on supportively.

Our purpose

Helping familiar routines carry on

Home is where you have your own way of doing things, from making breakfast to spending an afternoon with friends. A little support should help you keep those familiar routines and enjoy the things that matter to you.

We’ll help where you need us and leave space for what you’d like to do yourself. Together, we’ll plan care around your preferences, so you stay involved in the decisions that shape your day.

What matters to us

The values we bring into your home

Time to listen

We take time to hear your concerns and understand what matters to you.

Time to listen

We take time to hear your concerns and understand what matters to you.

Your choices

You have a say in your care, from daily routines to personal preferences.

Your choices

You have a say in your care, from daily routines to personal preferences.

An elderly woman with long grey hair sits in an armchair and points to an open book held alongside a woman sitting next to her.

Familiar faces

Familiar faces and relationships help you feel comfortable with care.

Familiar faces

Familiar faces and relationships help you feel comfortable with care.

Little things matter

We notice and remember the small details that help you feel at home.

Little things matter

We notice and remember the small details that help you feel at home.

Your care team

Familiar faces you’ll feel at home with

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Sarah Mitchell

Managing Director

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Sarah Mitchell

Managing Director

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James Walker

Head of Care

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James Walker

Head of Care

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Emma Clarke

Care Manager

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Emma Clarke

Care Manager

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Daniel Brooks

Quality & Training Manager

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Daniel Brooks

Quality & Training Manager

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Aisha Patel

Care Coordination Manager

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Aisha Patel

Care Coordination Manager

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Helen Turner

Client Relations Manager

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Helen Turner

Client Relations Manager

Our approach

We learn what matters to you, plan your support together and stay in touch as your needs and preferences change.

Let’s have a chat

Tell us about your situation, ask questions and explore how we could help.

Let’s have a chat

Tell us about your situation, ask questions and explore how we could help.

Built on relationships

We build trust through familiar faces, good conversation and time together.

Built on relationships

We build trust through familiar faces, good conversation and time together.

Open and connected

We keep you informed and, with your agreement, involve those closest to you.

Open and connected

We keep you informed and, with your agreement, involve those closest to you.

Where we care

A helping hand, close to home

A steep, cobbled high street in Guildford with an ornate, gilded clock projecting outward from the white-fronted Guildhall, flanked by historic shops and buildings.

Guildford

Care in Guildford and nearby villages.

A steep, cobbled high street in Guildford with an ornate, gilded clock projecting outward from the white-fronted Guildhall, flanked by historic shops and buildings.

Guildford

Care in Guildford and nearby villages.

A peaceful view of the Basingstoke Canal lined with lush green trees, where people are walking along the dirt towpath on a bright day.

Woking

Personal support in and around Woking.

A peaceful view of the Basingstoke Canal lined with lush green trees, where people are walking along the dirt towpath on a bright day.

Woking

Personal support in and around Woking.

A wide, cobbled high street featuring the distinctive pink octagonal Pepperpot building at its center, surrounded by traditional shops and pedestrians.

Godalming

Care in and around Godalming.

A wide, cobbled high street featuring the distinctive pink octagonal Pepperpot building at its center, surrounded by traditional shops and pedestrians.

Godalming

Care in and around Godalming.

A sunny view down a historic British street lined with red-brick Georgian townhouses, with people walking on the sidewalk and a castle visible on a hill in the distance.

Farnham

Home care in and around Farnham.

A sunny view down a historic British street lined with red-brick Georgian townhouses, with people walking on the sidewalk and a castle visible on a hill in the distance.

Farnham

Home care in and around Farnham.

A historic red-brick market hall with a clock tower and stone columns, situated along a sunlit high street with storefronts and trees.

Haslemere

Support in and around Haslemere.

A historic red-brick market hall with a clock tower and stone columns, situated along a sunlit high street with storefronts and trees.

Haslemere

Support in and around Haslemere.

Live nearby but don’t see your local area listed? Get in touch to ask about care where you are.

An older man holding a vinyl record sleeve and talking animatedly to a woman sitting on a nearby sofa in a living room filled with books and a record player.

Let’s talk about care

Whether you’re looking for help or care for someone you love, we’re here to listen and talk through what could work for you.

An older man holding a vinyl record sleeve and talking animatedly to a woman sitting on a nearby sofa in a living room filled with books and a record player.

Let’s talk about care

Whether you’re looking for help or care for someone you love, we’re here to listen and talk through what could work for you.

An older man holding a vinyl record sleeve and talking animatedly to a woman sitting on a nearby sofa in a living room filled with books and a record player.

Let’s talk about care

Whether you’re looking for help or care for someone you love, we’re here to listen and talk through what could work for you.

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